The Patient Engagement Center
For Proactive Healthcare Delivery
Because… “Illness Schedules Itself, Wellness Requires Engagement”
A Patient Engagement Center and its supporting technology platform provide a single source solution for a wide range of challenges facing healthcare today. Here are just a few….
Patient Engagement Center model for Proactive Healthcare Delivery.
“The consumerization of healthcare will require the adoption of Customer Relationship Management (CRM) technology so healthcare organizations can support the processes needed to retain, manage and motivate their patients to seek the healthcare they need.”
Chris Brunson
PEC360 CEO
Smart Confirming is a 21st century appointment confirmation platform that optimizes patient access and show rates by leveraging artificial intelligence and machine learning to tailor each appointment’s confirmation process based on its unique characteristics. The result is fewer No-Shows and “Same Day” Cancellations/Reschedules, and increased patient access through “Double-Booking Decision-Support.”