Smart Confirming
Smart Confirming’s philosophy is that not all appointments are created equal—they each have unique characteristics that influence the eventual outcome. Therefore, all appointments should not be confirmed in the same way. Smart Confirming is an AI-powered appointment confirmation platform that increases patient access and reduces no-show rates by leveraging AI to dynamically tailor each appointment’s confirmation process based on its unique characteristics. On average, between 15% and 25% of a schedule is lost each day due to missed appointments and same-day cancellations or reschedules. This lost capacity, known as your “Effective No-Show Rate,” can be converted into same-day or next-day schedule access for new patients, referrals, and other urgent visit requests.