Health Systems
We support complex healthcare systems that include inpatient care, employed medical groups, and outpatient services.
By pain point
By Need
PEC360 converts challenges into opportunities.
Call Center Performance
Increase efficiency and effectiveness through AI Call Monitoring, AI Conversation Prompting, AI Smart Scheduling Assistance, and Bi-Directional Care Gap Closure.
Hardwire Quality Measures
Proactively address gaps in care on all inbound and outbound calls to and from patients.
Patient Access
Leverage AI to create 15-25% available "Same-Day / Next-Day schedule access.
Show Rates
Leverage AI-driven appointment reminders to reduce no-shows, same-day cancellations, and same-day reschedules.
Referral Management
Leverage AI to improve the referral management process, simplify the referral scheduling process, and reduce time to an appointment.
Patient Experience
Measure patient sentiment with AI call monitoring, perform call center agent quality assurance, and provide contextual searches across all calls.
Value-Based Care Success
Create valuable patient access, address multiple care gaps on a singe inbound or outbound phone call, and leverage AI conversational prompting to build patient loyalty and satisfaction.
Your Path to Proactive Healthcare
Tailored Solutions for Unique Challenges
At PEC360, we recognize that every healthcare organization faces distinct challenges and has specific goals. Our solutions are not one-size-fits-all; they are adaptable and designed to empower you in navigating today’s complex healthcare landscape.
Key Areas of Focus:
