A Patient Engagement Center is the
natural extension of an EMR…. It
leverages EMR data to motivate patients
to seek the healthcare they need…..
which in turn drives quality and financial
A Patient Engagement Center
helps Physicians see the right
patients at the right time in the
“Patient Engagement Specialists”
proactively engage 1000’s of
your patients each day.
Because Healthcare organizations must
proactively engage patients to ensure they
receive the care they need, Patient
Engagement Centers will prove to be as
important to a health system as its EMR
Founder & CEO
Chris Brunson is an entrepreneur with over 20 years experience. Chris has owned and operated multiple successful businesses. His most successful ventures were based on the creative use of CRM (Customer Relationship Management) technology and supporting business processes.
While discussing the dynamics of CRM technology with several physicians in early 2008, Chris realized the healthcare industry was not using CRM technology to manage patient communication even though patient engagement is one of healthcare’s highest priorities. Soon after, Chris began the development of a PRM (Patient Relationship Management) platform that he would use to support what is today called a PEC (Patient Engagement Center).
On the success of his first PEC in early 2009, Chris began to put together a team of investors and senior managers to create a new technology company around this concept. With the support and funding of the South Carolina Research Authority (SCRA) and its subsidiary SC Launch, PEC360 was launched in 2010.
Under Chris’ leadership, PEC360 and its Patient Engagement Centers are supporting healthcare organizations in their population management strategy and changing the way physicians, care teams and patients interact.
Senior Vice President
Nick is best known for his role as founding President/CEO of Whittle Communications. He orchestrated the growth of the company from a small publishing firm to the most innovative media company in the U.S. Whittle Communications created unique communication vehicles such as Channel One, the high school news network where Anderson Cooper got his start, and Medical News Network, which later morphed into what we now know as WebMD. Under Glover’s direction, the Company’s value increased to over $500 million, culminating in the Company’s acquisition by Time Warner in 1989.
After leaving Whittle, his focus has been in the venture capital field both as an investor and as a consultant to startup and small companies seeking capital and management expertise. Nick joined founder Chris Brunson to launch PEC360 in 2010.
Nick, a native of the South Carolina Lowcountry, now lives in Charleston with his wife, clinical psychologist Dr. Kathleen Broughan. He and his wife are co-founders of Lowcountry Equine-Assisted Psychotherapy (LEAPinSC.org), a non-profit organization that works with abused and neglected children.
Vice President of Business Development and Strategy
Doug joined PEC360 at the beginning of 2017 as President of Strategic Development and as a member of the PEC360 Executive Committee. Doug’s role is to use his 30 years of healthcare executive management experience to guide PEC360 in optimizing its Patient Engagement Centers and the delivery of it’s products and services. Doug works directly with both current and prospective clients to apply CRM technology solutions to our clients individual needs.
Prior to joining PEC360, Doug was a Corporate Vice-President of Roper St. Francis Healthcare and served as their Chief Strategy Officer. He also served as the CEO of Roper St. Francis Physician Partners for eight years. Roper St. Francis Healthcare (RSFH) is a three-hospital, 644-bed, not-for-profit healthcare system with hospitals in Charleston and Mount Pleasant South Carolina. With a medical staff of over 850 physicians, RSFH is the market share leader in the community.
Doug has been a long term member of the SC Governor’s Health Planning Committee and served as the committee Chairman in 2012-2013.
Before joining Roper St. Francis, Doug served as a regional director of business development for the Texas Region of Tenet Healthcare in Dallas with responsibility over 17 hospitals. He was vice president of business development and planning for the University of Oklahoma Medical Center in Oklahoma City and he served for 13 years as a senior level executive with Hospital Corporation of America (HCA).
Vice President of Corporate Development and Strategy
Ellen Brown, PEC360’s Chief Healthcare Officer, is a health care executive with more than twenty years experience, primarily in business development, managed care, and revenue management.
Ms. Brown began her career with the H. Lee Moffitt Cancer Center and Research Institute, an NCI-designated comprehensive cancer center in Tampa, Florida. She then served as Executive Director of the Florida Institute of Surgical Specialties and held a senior level position with the Florida Orthopedic Institute.
Following her time in Florida, she joined Texas Children’s Hospital in their physician practice management division, which represents the nation’s largest group of pediatricians. Most recently, Ms. Brown was a Vice President with Roper St. Francis Healthcare in Charleston, SC for more than ten years.
Ms. Brown has been with PEC360 for three years as head of Strategic Corporate Development with a primary focus on Patient Engagement Center implementations, client relationships, and administrative management. She holds a Master’s degree in Health Administration from the University of South Florida, and a Bachelor’s Degree from Florida State University. Ms. Brown is married to Dr. Ray Brown and they have four daughters.
Chief Interface Architect
Thomas Lukasik is the Chief Interface Architect at PEC360. His primary responsibility is to facilitate the on-boarding of the healthcare organizations that PEC360 supports and to develop interfaces for Health Information Exchange that meet the requirements and support the objectives of their executive, administrative, and IT level stakeholders.
Mr. Lukasik has more than twenty-five years experience in the area of Health Information Exchange and Interoperability.
Chief Technology Officer
Shaun Sullivan is the CTO at PEC 360. Mr. Sullivan has over 25 years of software development and technology industry experience. He is the designer and chief architect of PEC 360‘s CRM and predictive modeling platforms. At PEC 360 he leads the software development group, and works with the executive team to chart the company’s technology strategy and execution. He is also a member of PEC 360’s board of directors.
Prior to joining PEC 360, Mr. Sullivan spent 21 years at Blackbaud (NASDAQ: BLKB) where he was the CTO. Blackbaud is the world’s leading CRM vendor in the non-profit technology market. At Blackbaud he played a key design and development role on the development of the company’s flagship CRM product The Raiser’s Edge.
In addition to PEC360 and Blackbaud, Mr. Sullivan founded electric plum, a leader in mobile web and smartphone simulation technology. electric plum recently partnered with Microsoft, integrating the mobile simulation technology he developed into Microsoft’s Web Development platforms.